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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Blackpokies Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and agree to these terms, together with any policies or game-specific rules displayed on the website.

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1. General terms

These Terms & Conditions govern your use of the Blackpokies Casino website, services, games and related features. They apply to all visitors, registered players and other users of the website. If you do not agree with any part of these terms, you must stop using the website and should not create or maintain an account.

Table of contents

Blackpokies Casino may update these terms from time to time. Changes may be made to reflect changes in the website, games, technology, legal requirements or business practices. The updated version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. Continued use of the website after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to access online gambling services in their place of residence. You are responsible for checking the laws that apply to you before using the website. Access may not be available in every location, and Blackpokies Casino may restrict or refuse access where required by law, regulation or internal policy.

You must be at least the legal gambling age that applies to you and must provide accurate information during registration and verification. You must not use the website if you are underage, prohibited from gambling, subject to a self-exclusion arrangement or otherwise unable to enter into a legally binding agreement.

Account registration and security

You may only open an account for yourself. Duplicate, false, misleading or third-party accounts are not permitted. Information provided to Blackpokies Casino must be complete, current and accurate. You must update your details if they change or if further information is reasonably requested.

  • Keep your username, password and account information confidential.
  • Do not allow another person to use your account or payment method.
  • Notify Blackpokies Casino promptly if you suspect unauthorised access or unusual activity.
  • Accept responsibility for activity carried out through your account unless it resulted from a proven security failure outside your control.
  • Complete any identity, age, location or source-of-funds checks that may be required.

Blackpokies Casino may suspend, restrict or close an account where information cannot be verified, where these terms may have been breached, where activity appears suspicious or unlawful, or where an account must be restricted for responsible gambling or regulatory reasons. Any action will be handled in accordance with applicable requirements and relevant account information.

2. Deposits, play and withdrawals

You must use an approved payment method in your own name when adding funds to your account. Payment methods may be subject to availability, verification and additional terms. Blackpokies Casino may decline, delay or reverse a transaction where it cannot be processed, verified or accepted under applicable requirements.

You are responsible for checking transaction details before confirming a deposit or other account action. Deposited funds must be used for lawful gambling activity on the website and must not be used to facilitate fraud, money laundering, unauthorised payments or any other unlawful conduct.

Game outcomes are determined by the relevant game rules and, where applicable, approved random systems. You must follow the instructions displayed for each game. Bets or plays cannot normally be cancelled once accepted by the system. If a technical error, interruption or system malfunction affects a game or transaction, Blackpokies Casino may correct the error, void the affected activity or take another reasonable action consistent with the applicable rules.

Withdrawals may require identity verification, payment checks and other security or compliance reviews. The withdrawal methods available to you may depend on the method used to deposit, your location, account status and operational requirements. Processing times can vary, and a request may be delayed while information is reviewed. You must ensure that your account and payment details are accurate.

Any promotional offer, bonus, free play feature or campaign is subject to its own terms. Those terms may include eligibility conditions, expiry dates, wagering requirements, game restrictions, maximum values or withdrawal conditions. If promotional terms conflict with these general terms, the specific promotional terms will apply to the relevant offer.

Prohibited activity

  • Using stolen, fraudulent or unauthorised payment details.
  • Attempting to manipulate, interfere with or damage the website, games or security systems.
  • Using software, devices, scripts, bots or other tools intended to gain an unfair advantage.
  • Colluding with other players or exploiting a known error, vulnerability or malfunction.
  • Using the website for money laundering, fraud, terrorist financing or any other unlawful purpose.
  • Providing false information or attempting to avoid identity, location or account controls.

Where prohibited activity or a material breach is identified, Blackpokies Casino may cancel affected activity, withhold or return funds where legally permitted, restrict access, close an account and report matters to relevant authorities or service providers where required.

3. Responsible gambling and privacy

Gambling should be an entertainment activity, not a way to earn income or recover financial losses. Only gamble with money you can afford to lose, set a budget before you begin and take regular breaks. Never gamble when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems.

Blackpokies Casino may provide responsible gambling tools and account controls, which can include deposit limits, session reminders, time limits, cooling-off options, activity information and self-exclusion arrangements. Availability and operation may depend on the service and applicable requirements. Requests to restrict or close an account should be made through the available account or support features.

If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek independent help. You can also ask a trusted person for support. A self-exclusion request should be treated seriously, and you must not attempt to create another account or use another person's account while excluded.

Blackpokies Casino handles personal information in accordance with its Privacy Policy and applicable privacy laws. Information may be collected to provide services, manage accounts, process payments, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you where permitted.

By using the website, you acknowledge that online communications and transactions involve risks, including delays, outages, unauthorised access and errors. You should use a secure device, protect your login details, keep software updated and avoid accessing your account through unsecured networks.

4. Website use, liability and general provisions

The website and its content are provided for personal use. You may view and use the website only for lawful purposes and in accordance with these terms. You must not copy, reproduce, distribute, modify, frame, reverse engineer or commercially exploit website content unless you have permission or the law allows you to do so.

The website may contain links, content or services provided by third parties. These are made available for convenience and may be governed by separate terms and privacy policies. Blackpokies Casino does not make promises about third-party availability, accuracy, security or suitability and is not responsible for third-party content to the extent permitted by law.

Reasonable efforts may be made to keep the website available and accurate, but uninterrupted access cannot be guaranteed. Maintenance, technical faults, telecommunications failures, software issues, security events or circumstances outside reasonable control may affect the website or games. Blackpokies Casino may change, suspend or remove features, games or content without advance notice where appropriate.

To the extent permitted by law, Blackpokies Casino is not responsible for loss caused by your misuse of the website, failure to protect account information, unsupported devices, inaccurate information, unauthorised access caused by your actions, or events beyond reasonable control. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded under applicable Australian law.

You may close your account by using the available account or support process. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes, prohibited activity or compliance reviews. Blackpokies Casino may retain information where required by law or for legitimate business and security purposes.

These terms are to be read together with the Privacy Policy, responsible gambling information, game rules and any applicable promotional terms. If there is an inconsistency, the document that specifically addresses the relevant subject will generally apply to that subject, unless applicable law requires otherwise.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a right immediately does not waive that right. These terms apply to the relationship between you and Blackpokies Casino in connection with your use of the website and are subject to the laws and legal requirements that apply to the service and your location.

For questions about these Terms & Conditions, account access, transactions or responsible gambling tools, use the support or contact options made available on the Blackpokies Casino website. Do not send payment details or passwords through an unsecured or unofficial channel.